Paul Miller’s keynote speech to Microsoft about the digital future of work now available to view online

Author: Elizabeth | Date posted: November 30, 2012

Paul Miller, Founder and CEO of the Digital Workplace Group, and author of “The Digital Workplace: How Technology is Liberating Work”, was recently invited to speak to Microsoft staff at the company’s HQ about the new digital landscape of work and how it is transforming our lives.

Microsoft Research has now made a video recording and transcript of the event available to view and download on their website.

Paul Miller and Ephraim FreedThe recording features Paul being interviewed by Ephraim Freed, Community Manager at the Intranet Benchmarking Forum (IBF). Topics covered in this fascinating and wide-ranging session include Paul’s definition of the emerging digital workplace and its place in the historical context of work, as well as its effect on non-deskbound workers on the “mobile frontline”.

Paul also talks about some of the other themes from his recent book, including the various opportunities and challenges to both organizations and individuals that arise from this seismic change, as well as the wider implications for society.

Previous prestigious speakers also invited to address Microsoft staff include leading sociologist Sherry Turkle, seminal cyber novelist William Gibson and philosopher Steve Pinker.

Paul continues to be in-demand as a speaker on themes relating to the future of workplace technology. He will be speaking at the Center for CIO Leadership on 5 December.

The Microsoft recording is available at

2 Responses to “Paul Miller’s keynote speech to Microsoft about the digital future of work now available to view online”

  1. Des Bravington
    December 3rd, 2012 @ 11:32 am

    Thanks Ephraim for sharing the video link on Facebook otherwise I may have missed a really interesting discussion! I thought I would share a couple of things that came to me as I watched – the first well demonstrated by where I pick up on this video which I would usually consider a “non-work” tool – Facebook (happy to be challenged on that one!!)

    The clear division of work and personal time has been under pressure for some time and I wonder if these definitions are still fit for purpose in the way we generally think of them? We have clearly extended our lives through digital which has brought us much, but also means that how we manage our time is under considerable pressure. This year, one of things I have had the opportunity to reflect on is the difference between work and having a job – perhaps this sounds like semantics but I guess I would broadly define a job as time spent performing an agreed function in return for pay, whereas work does not involve financial reward, for output.

    Our time can no longer be cleanly divided into 2 blocks rather work (a job being a form of work) and non-work time are interwoven and I wonder if we need to find a new way to clearly flag each? Secondly, I wonder if our way of being rewarded for that time will need to be rethought as a result (and along with that our idea of money as renumeration)?

    In relation to the future and the discussion towards the end of the video if feels to me like we have to learn to take responsibility for and manage (“flag”) our time better. One tool which we maybe need to revisit and develop further is common in many IT systems as “status”. A simple example would be that when I am located in what is defined as my office I would be available for work-related interactions. By aggregating all the digital information we have it should be possible to enhance this status by supplementing that broad location with calendar info: am I in a meeting or not; social info: who of the people I know are located near to me and therefore what is it likely we are doing; where in the building I am (in a meeting room or at my desk?) etc. Is the idea to take the principle of unified communications but add a digital life turbo charger of sorts …

    The Digital Workplace provides a wonderful incubator to experiment with these ideas but I feel that ultimately what we are talking about is our digitally augmented life as a whole. As Enterprise tools battle to keep up with the work of the web I look forward to seeing how this evolves!

    Thanks Paul and Ephraim!

  2. Rashmi Patel D.D.S. Reviews
    October 20th, 2014 @ 11:35 am

    Rashmi Patel D.D.S. Reviews

    Paul Miller’s keynote speech to Microsoft about the digital future of work now available to view online – Digital Workplace Book : Digital Workplace Book

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